NYC’s government chatbot is lying about city laws and regulations

Enlarge / Has a government employee checked all those zeroes and ones floating above the skyline?Getty Images If you follow generative AI news at all, you’re probably familiar with LLM chatbots’ tendency to “confabulate” incorrect information while presenting that information as authoritatively true. That tendency seems poised to cause some serious problems now that a chatbot run by the New York City government is making up incorrect answers to some important questions of local law and municipal policy.

NYC’s “MyCity” ChatBot launched as a “pilot” program last October. The announcement touted the ChatBot as a way for business owners to “save

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