DoorDash said in a statement that since launching the test, they have seen a “meaningful decrease” in orders without a tip.
WASHINGTON — DoorDash is testing new messaging that warns customers their order could be delayed if they don’t add a tip for the person delivering their food.
The pilot program, which DoorDash says is randomly being tested across the U.S., is designed to encourage customers to tip more.
Delivery drivers, called dashers by the company, are able to see the tip amount on an order before accepting. That transparency encourages customers to tip well, because dashers are more likely to accept orders that
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