Outages at Square, Cash App causing widespread problems for users

Thousands of Square and Cash App customers were unable to access their accounts or send money on Thursday and early Friday due to system outages impacting both payment services.

Outage reports for both platforms picked up around the same time on Thursday afternoon, according to data from outage tracker Downdetector. In the hours following, numerous customers took to social media to share error messages and frustrations about not being able to access their money.

“Since around noon PT on Thursday, sellers have been unable to access accounts or process payments due to a systems outage within Square,” Square wrote on X, the platform formerly known as Twitter, shortly before 7 a.m. ET Friday

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