Immigration Canada to set up new office to address staff racism complaints by this fall

After multiple workforce surveys probing racism and discrimination toward employees, the federal Immigration Department says it is in the process of setting up an independent ombudsperson’s office, expected to be up and running by this fall. 

“As with any effort toward real, lasting, and systemic change, we are not going to fix things overnight,” a spokesperson for Immigration, Refugees and Citizenship Canada (IRCC) wrote to CBC News in a statement.

The department said it would be creating an equity secretariat that will support “safe and independent channels for reporting racism and discrimination,” more accountability for senior managers, and also include an ombudsperson’s office available to all of its employees. 

However, two unions representing

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