The support team for 3CX, the VoIP/PBX software provider with more than 600,000 customers and 12 million daily users, was aware its desktop app was being flagged as malware, but decided to take no action for a week when it learned it was on the receiving end of a massive supply chain attack, a thread on the company’s community forum shows.
“Is anyone else seeing this issue with other A/V vendors?” one company customer asked on March 22, in a post titled “Threat alerts from SentinelOne for desktop update initiated from desktop client.” The customer was referring to an
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