Sound Transit is reworking how it communicates with light rail passengers after a technical glitch with its fire-safety system closed two light rail stops for roughly six hours Thursday.
Four passengers affected by the closures told KIRO Newsradio that notification of the technical issue was not timely: they were not sure where to go after the shutdown, and Sound Transit gave conflicting answers of what to do after the stretch of rail between the University of Washington and Northgate stations shut down on Thursday.
The decision to improve the transportation agency’s communication follows Thursday’s incident, as well as a situation in November where a train leaving the University District
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