For much of the pandemic, small business customers were largely tolerant of price increases and kept on spending. That may be changing.
NEW YORK — Inflation isn’t only costing small businesses money. It’s costing them customers as well.
At the Bushwick Grind Cafe in Brooklyn, New York, Kymme Williams-Davis has raised prices and switched to different types of goods to keep up with the rising costs of milk, coffee, paper goods and plastic, as well as shortages of items such as paper cups and plastic lids. She hasn’t experienced anything like this since opening in 2015.
Williams-Davis says she has lost nearly half of
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