From rude comments to interrupting and ignoring, workplace incivility is driving some people to find new workplaces. PSU researchers worked to discover the cause.
PORTLAND, Ore. — A new study by Portland State University (PSU) researchers pinpoints the source of workplace incivility, which is rising during the pandemic.
Lauren Park is an HR research scientist and recent Ph.D. graduate from PSU. She helped put together the metanalysis, compiling research from other studies to find common threads.
“[Workplace incivility] is behaviors that are characteristically rude and discourteous, but are also kind of ambiguous,” Park described. “Like interrupting and excluding people.”
Larry Martinez, associate
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