Customers flooded social media with accounts of declined transactions as well as blank or missing balances when logging into the bank’s app and website.
A technical outage struck Capital One on Friday, blocking customers from viewing their account balances online and rendering debit cards unusable at the height of the afternoon, according to reports from affected users and data from the outage-tracking website Downdetector.
Reports of the disruption surged sharply around 4:15 p.m. ET, with Downdetector logging approximately 4,000 complaints at the peak. Customers flooded social media with accounts of declined transactions as well as blank or missing balances when logging into the bank’s app and
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