A federal judge has certified a class-action lawsuit against Canada Post for allegedly failing to transparently disclose the full price of its shipping services.
The claims, which include allegations of “drip pricing” in contravention of Canada’s Competition Act, could affect hundreds of thousands of people using the postal service’s business shipping services, according to an amended statement of claim filed at a Vancouver courthouse.
The class action alleges Canada Post’s online shipping tools display one shipping rate, only to disclose a “fuel surcharge” later in the process. The fuel surcharge changes with the cost of fuel. In April 2024, it ranged between just under 14 per cent to 26
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