“Regarding the website update timing, the new device unlocking policy went into effect on January 27th,” the Verizon statement said. “Customers purchasing or upgrading from that date were (and are being) presented with the full terms of the new policy at their point of sale. We’ll make sure all our public-facing info is also clear and consistent across channels.”
Wrong terms still presented to phone buyers
But information still is not “clear and consistent across channels,” even when it comes to terms presented directly to phone buyers. For example, the version of the device unlocking policy on Verizon’s webpage for ordering an iPhone 17 says the 35-day delay only
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