Some broadband users who qualify for the government’s new $50-per-month subsidies haven’t been able to obtain the discounts because of technical problems in the Federal Communications Commission’s rollout of the program.
The problems stem from the FCC’s National Verifier and how the broadband providers’ systems interact with the FCC database, as detailed in an article published by Protocol today. Small mismatches between entries in databases—such as having an address recorded as “Elm St.” in an ISP’s system and “Elm Street” in the FCC’s—can cause people’s applications to be rejected.
ISPs may be partly to blame as
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